Terms And Conditions
The following terms and conditions ("Agreement") apply to your use of CE Printed Products ("CE") websites ("Site(s)"), services ("Service(s)"), and the materials available ("Material(s)").
PLEASE READ THIS AGREEMENT CAREFULLY. By accessing, browsing, or using our Sites, you agree to abide by the terms of this Agreement, effective Monday, December 30, 2024.
Delivery
We offer industry-forward quick turn delivery and flexible production times to help meet your clients' needs. Shipping dates are estimates only, and are dependent on the timely receipt of proof approval, artwork and any special instructions prior to production.
Rush Service
A 24-48 hour rush turnaround service is available on all in-stock commercial size items, printed 1 or 2 colors. Print ready art must be supplied with the purchase order. If a proof is required, additional charges could apply and it could extend the production time.
For custom #9 and #10 window envelopes on white wove, a 7-day turnaround is also available at no extra charge. Other items are available on a rush basis, but may incur additional rush charges.
All rush requests must be marked on the purchase order. Orders/art must be received by noon CST to be eligible to ship the following business day. Normal shipping rates apply. Please call CE's customer service department at 1-800-446-3831 for complete information.
Production Tolerances
Standard orders and those of more than 25,000 are subject to a 10% over/under-run. Custom orders of 25,000 or less are subject to a 25% over/under-run. Custom orders of less than 5,000 may be subject to a 50% over/under-run. Tighter tolerances are available on request but may affect pricing. Please call for details. A tolerance of 3/32" for envelope size and window position should be allowed.
Ordering
New orders and changed repeats must be submitted in writing. Exact repeats may be placed verbally. Please provide negatives, electronic files or clean, camera-ready copy and a sample when possible. Note any desired changes on the sample for production differences. For available typesetting services, please note unusual spelling, grammar, and spacing and include a sample for special typefaces.
Combination Orders
Orders may be combined, provided that they are the same size, printed in the same number of colors, are for the same client, and are entered and produced at the same time. Combination orders with multiple copies may affect the price. Please call customer service at 1-800-446-3831 for the prices on these items.
Special Inks
Black and reflex blue inks are available at no extra charge. All PMS colors and laser inks are available at an additional charge. You must specify a PMS color. CE cannot guarantee an *exact* ink match.
Artwork Information
We accept a wide variety of file formats for your artwork. High-resolution PDF files (with correct separations) are preferred, and we also accept Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Quark Xpress and Adobe Pagemaker electronic files.
Prices are based on furnished, black-and-white, color-separated art. Proofs are required on orders submitted without samples.
Additional Services Available
Complex copy, logo creation, simple scans or font purchase all require special quotes. Contact customer service at 1-800-446-3831 for a list of extra charges.
Shipping Extras
Shipping and Handling FOB plant. Handling fees apply for third party accounts.
Storage
Storage is available at an extra charge and on a limited basis. Please call for information.
Terms of Sale
| 1. |
All envelope prices quoted are per 1m envelopes, except as otherwise noted. |
| 2. |
All prices and product specifications are subject to change without notice. |
| 3. |
Initial orders without established credit are on a cash-with-order basis only (all major credit cards accepted). Credit may be established by calling CE's credit department for an application. One bank and three credit references are required. For those distributors with approved credit, terms are net 30 days. Balances over 30 days will have additional service charges at the prevailing legal rates. Visa, Mastercard and American Express credit cards are also accepted. A service charge of 3% will be added to all invoices paid by credit card after 30 days. |
| 4. |
If you find it necessary to cancel an order, please contact us immediately. Depending upon the progress of the order prior to cancellation, you may be responsible for all charges incurred until the time of cancellation. |
| 5. |
The shipment or delivery of all orders accepted shall be contingent on strikes, fires, accidents, delays of carriers and all other causes unavoidable or beyond CE's control. Although CE will make every effort to meet shipping dates, CE will not be held responsible for expedited shipping costs resulting from delays in production. |
| 6. |
Claims for errors or shortage must be registered within five (5) days after receipt of goods. |
| 7. |
All shipments are delivered to the carrier in good condition, and are signed for by them as being so. Responsibility for loss or damage while goods are in transit rests with the carrier. For your own protection, damaged shipments should not be signed for until a full description of the damage is made by the delivering carrier on the freight bill. With this bill and notation as evidence, you can then file a claim for damages with the carrier. Claims for damaged goods or shortages will not be entertained by the carrier unless the freight bill contains such a notation stating condition of goods or shortages. If you give the carrier a clear receipt for damaged or short deliveries, you do so at your own risk. |
| 8. |
In the unlikely event CE furnishes you with an incorrect or defective product, CE's liability extends only to the extent of replacing the product or, at CE's option, issuing a refund. CE is not liable for resultant or subsequent damages. |
| 9. |
When proof of printing copy has been sent for approval, CE shall not be responsible for any errors or mistakes the customer fails to correct. |
| 10. |
CE makes no guarantees against unavoidable variations in shade, finish, strength, and weight of the product. |
| 11. |
All custom make items are ordered upon receipt of purchase order - not after proof is approved.
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Agreement Revisions
CE will revise and update this Agreement as our practices change, as technology changes, or as Services, Sites and/or Materials are added or updated. Please refer back to this page for the latest information.